HIFIMAN
Service Policies
Review warranty, shipping, returns, privacy and account policies.
Warranty
Standard warranty applies to products bought through authorized channels with valid proof of purchase. Manufacturing defects are reviewed by customer service; accidental damage, unauthorized repair and normal wear are excluded.
Shipping and Returns
Shipping, returns and refunds follow the rules of the original sales channel and applicable local requirements. Keep the packaging, accessories and proof of purchase when requesting service.
Privacy and Account Terms
Account information is used for sign-in, product registration, warranty review and customer support. Contact customer service to request access, correction or deletion.